Course Overview

What happened at the meeting? Are you sure? How do you know? We can spend hours per week and even per day in a variety of different meeting types. Communication is important both in meetings and afterwards, and minutes are how we bring both together.This course will help you to become a more effective and confident note-taker and minute-writer. Our trainer will guide you through a variety of fun and informative learning activities which will enable you to understand, practice and apply all the relevant concepts and techniques. You will take notes, write minutes and receive feedback from your trainer and other course participants on how to improve.

Course Objectives

Upon completion of this course, the trainees will be aware and understanding of the following:

• Follow the three-step minutes of meetings process
• Write different types of minutes for different meetings
• Clearly report the key points of discussion and actions using correct grammar and tone
• Participants will take notes more effectively and produce accurate, brief, clear and diplomatic minutes
• Internal and external stakeholders will find minutes clearer, reducing reviewing time and increasing ease of future reference

Who Should Attend?

• Administrators
• Executives Secretaries
• Supervisors
• Team leaders
• coordinators
• Secretaries

Course Contents

Module (01) Minute writing fundamentals

• The feature of effective minutes
• The skills of a minute-taker
• The minute-taking process

Module (02) Preparing for minute-taking

• Types of minutes
• Different types of minutes for different situations
• Preparing for success

Module (03) Taking notes in meetings

• Note-taking techniques
• Matching the technique to the type of minutes
• Note-taking practice

Module (04) Minute skills for minute-writers

• Asking good questions during a meeting
• Paraphrasing to check understanding during a meeting
• Checking content during a meeting

Module (05) Writing minutes

• Selecting accurate and objective information
• Writing brief and clear paragraphs
• Formal and informal language of minutes

Module (06) Using reported speech in minutes

• To use or not to use reported speech?
• How to write reported speech
• Common errors in reported speech

Module (07) Minute-writing in challenging situations

• Taking notes in difficult meetings
• Writing sensitive information in minutes
• Minute-writing practice forming the minutes

Module (08) Minute-writing mini-clinic

• Editing and reviewing minutes
• Writing minutes from notes
• Assess your minute-taking skills