This Privacy Policy explains how Qatar Skills Centre for Administrative Training (“we”, “us”, “our”) collects and uses personal data when you visit or interact with www.qatarskills.com.qa and related pages, features, and services (together, the “Website”). It also explains your rights and how to contact us.

 

1. Who we are (data controller) and how to contact us

Data controller: Qatar Skills Centre for Administrative Training,

عنوان: 13th Floor, The Excellence Tower, West Bay, Doha, Qatar 

Email: dataprotection@qatarskills.com.qa 

Phone: 4416 1622 

Postal: P.O. Box 200197.

Data Protection Officer (DPO): [4019 8159]

 

The supervisory authority as per Personal Data Privacy Protection Law No. 13 of 2016 is the National Data Privacy Office (NDPO) at the National Cybersecurity Agency (NCSA).

To submit a question about any requirements in the PDPPL, please contact the regulator at privacy@ncsa.gov.qa.

 

2. Personal data we collect[LC1.1] and how it is collected:

• Contact and enquiry data (e.g., name, email, phone number, message content) when you use our website, apply for any e-services through an online form available on our website or contact us.
• Account data (e.g., username, login credentials, profile details) if you create an account (if applicable).
• Transaction data (e.g., order details, billing/shipping details). Note: we do not store full payment card details; payment is processed by our payment provider(s) (if applicable).
• Usage and device data (e.g., IP address, device identifiers, browser type, pages viewed, timestamps, referring URLs) when you use our website or log in any of our webapps or other online platforms.
• Cookie and similar technology data (e.g., cookie identifiers, analytics events, preference settings) as described in Section 6.
• Marketing preferences (e.g., subscription status, opt-in/opt-out records).

3. How we use your personal data (purposes and legal bases)

We process personal data only where we have a lawful basis under the PDPPL . Depending on how you use the Website, we may process your data for the purposes below:

• Provide and operate the Website (including displaying content, enabling core functionality, and maintaining security). Legal basis: legitimate interests (Article 4 of PDPPL and/or performance of a contract where you request services Article 3 of PDPPL).
• Respond to enquiries and provide customer support. Legal basis: legitimate interests (Article 4 of PDPPL and/or performance of a contract where you request services Article 3 of PDPPL).
• Provide products/services and manage orders (where applicable). Legal basis: legitimate interests (Article 4 of PDPPL and/or performance of a contract where you request services Article 3 of PDPPL).
• Send marketing communications (e.g., newsletters) where you have opted in, and manage your preferences. Legal basis: consent legitimate interests (Article 4 of PDPPL).
• Analytics and improvement (understanding how the Website is used, measuring performance, improving user experience). Legal basis: consent for non-essential cookies/trackers legitimate interests (Article 4 of PDPPL and/or performance of a contract where you request services Article 3 of PDPPL).

4. Legal Basis for Processing

Consent: Where explicit and recorded consent is collected from you (the “Data Subject”), or the organization you work for, in facilitation of the purposes of data collection listed in this notice.

Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party, we will process your personal data to the extent that is necessary for the performance of said contracts, in facilitation of the purposes of data collection listed in this notice.

Legal Obligation:  Under certain circumstances processing of your personal data may be necessary for compliance with a legal obligation to which the we are subject to.

Legitimate Interest: The processing of personal data is necessary for our legitimate interests in conducting business operations in facilitation of the purposes of data collection listed in this notice. 

We will ensures that our legitimate interests do not override your interests and fundamental rights as the data subject by implementing appropriate safeguards.

5. Who we share your personal data with

We may share personal data with the following categories of recipients (as applicable):

• IT and hosting providers (e.g., cloud hosting, content delivery network, email service provider).
• Analytics and cookie technology providers (only where you consent for non-essential cookies, as described in Section 6).
• Payment service providers (if you make purchases).
• Professional advisers (e.g., legal, audit, accounting) where necessary.
• Authorities and regulators where required by law, court order, or to protect rights and safety.

Where third parties process personal data on our behalf, they act as processors and are bound by contractual obligations to process personal data only on our instructions and to protect it. Where third parties act as independent controllers, their processing is governed by their own privacy notices.

6. Cookies and similar technologies

We use cookies and similar technologies (such as pixels, SDKs, local storage) to enable the Website to function, to remember your preferences, and (where you agree) to measure and improve performance and deliver relevant content.

• Strictly necessary cookies: required for core functionality and security. These do not require consent in many jurisdictions.
• Preferences cookies: remember choices (e.g., language, region) (where used).
• Analytics cookies: help us understand usage and improve the Website (set only with your consent where required).
• Marketing cookies: used to personalize advertising or measure advertising effectiveness (set only with your consent where required).[LC2.1]

Cookie choices: You can manage your cookie preferences at any time via [LC3.1][cookie settings link/button on the Website]. You can also use your browser settings to delete or block cookies; however, some features of the Website may not function properly.

7. International data transfers

In case your personal data is to be transferred to, stored in, or accessed from countries outside the state of Qatar where our service providers operate. Where such transfers occur, we implement appropriate safeguards, such as adequacy decisions, Standard Contractual Clauses, and/or other lawful transfer mechanisms, and (where required) additional measures to protect the data. You can request details of the relevant safeguards by contacting us.

8. Data retention

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including to meet legal, accounting, or reporting requirements. Retention periods depend on the type of data and how it is used (You can request details of the relevant data retention period by contacting us).

9. Security

We implement appropriate technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. No method of transmission or storage is completely secure; however, we strive to use commercially reasonable safeguards and to limit access to those who need it.

10. Your rights 

Subject to applicable law, you have the right to:

• Protection of privacy of your personal data, protection and lawful processing;
• The right to be notified of processing or inaccurate disclosure; 
• Request access to your personal data;
• Request correction/rectification of inaccurate or incomplete data;
• Request deletion/erasure of your data in certain circumstances;
• Request restriction of processing in certain circumstances;
• Request data portability (to receive certain data in a structured, commonly used format and/or have it transmitted to another controller);
• Object to processing based on legitimate interests and to direct marketing;
• Withdraw consent at any time where processing is based on consent (without affecting the lawfulness of processing before withdrawal); and
• Lodge a complaint with your local supervisory authority.

How to exercise your rights: Please contact us using the details in Section 1. We may need to verify your identity before responding. If you are not satisfied with our response, you can complain to your local data protection authority.

11. Automated decision-making and profiling

We do not make decisions based solely on automated processing (including profiling) that produce legal effects concerning you or similarly significantly affect you, unless we tell you otherwise and such processing is permitted by law. If we do, we will provide meaningful information about the logic involved and the significance and envisaged consequences for you.

12. Children

The Website is not intended for children under 18 years old. We do not knowingly collect personal data from children under 18 years old. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date above. Where required by law, we will notify you of material changes and/or seek your consent.

14. Contact

If you have questions about this Privacy Policy or our data practices, or if you would like to exercise your rights, please contact us at dataprotection@qatarskills.com.qa  or write to [13th Floor, The Excellence Tower, West Bay, Doha, Qatar – P.O. Box 200197].