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Circle Circle
HRM - 01
5 days
Doha
2 January, 2022
10900 QAR

Coaching, Mentoring & Career Development for Success Virtual

Course Overview:

This program is designed to improve the skills of people in a management and supervisory role in companies using counseling, mentoring and coaching as a medium for continuous improvement and development. Coaching has always been a vital skill in any organization. in today’s work environment, it is especially important for everyone to mentor and for coaching to be as effective as possible.

Mentoring and coaching are extremely valuable and have long-term implications for the future of the organization. Experience has shown that if the skills of training are not focused in a coherent manner, the cost of the company is very high in loss of production and/or service to their clients. This seminar is designed to pave the way for those involved in the development of their work force and to implement a blueprint within their own organization for coaching and mentoring systems. It uses various case studies and interactive discussion groups to gain a firm understanding of the benefits from these methods.

Course Objectives:

By the end of this training, participants will be able to:

  • Define the benefits of utilizing the Coaching and Mentoring Techniques
  • Develop sound Coaching and Mentoring Systems
  • Recognize that skills required are critical for human resources development in any organization
  • Build the right environment
  • Help employees tap into their own motivation to succeed
  • Remove roadblocks which prevent an employee from achieving his full potential and best performance
  • Formulate appropriate objectives and standards of performance
  • Design effective and specific job descriptions
  • Positively reinforce desired employee behavior
  • Establish an ongoing process for all aspect towards employees, prepare employees for promotion or greater responsibility

Who should attend?

Operations and Line Manager’s, Supervisors, Team Leaders and those involved or responsible for Human Resources Development

Course Outline:

Module (01) Introduction and definitions

  • What is coaching?
  • Types of coaching
  • Counseling-Coaching-Mentoring – A Continuum
  • Coaching, Counseling, Mentoring – Bridging Gaps
  • Formal and Informal coaching
  • Bossing vs. coaching
  • Importance of coaching
  • Competencies and the personality iceberg
  • Behavioral vs. performance indicators

Module (02) Applications, benefits and challenges of coaching

  • Applications of coaching in the workplace
  • The benefit of coaching
  • Why coaching fails?
  • Operational and organizational barriers
  • Why managers do not coach?
  • Coaching mistakes to avoid

 Module (03) Coaching styles and skills

  • Characteristics of an ideal coach
  • How a good coach is described
  • 7 masterful coaching personality traits
  • Myths and realities
  • Coaching styles: What kind of a coach are you?
  • Seven communication principles for coaching
  • Gather good information with EARS
  • Good habits of effective listeners

Module (04) Coaching sessions, strategies and approaches

  • Elements of a good coaching session
  • Pre-coaching checklist
  • Coaching strategies and approaches
  • Five steps of coaching
  • Coaching models: TGROW and SURE
  • SWOT analysis in Coaching
  • The coaching wheel – selected managerial competencies
  • BEST – Preview and review coaching
  • Asking the right questions in coaching
  • Coaching approaches for different behavioral styles (DiSC)
  • Arranging the room for coaching
  • Running the coaching session

 Module (05) Mentoring

  • What is mentoring? Origin of the word
  • The historical mentor and modern day definitions
  • Myth about mentoring
  • Corporate mentoring
  • Characteristics of mentoring
  • The mentoring impact
  • Practical applications
  • Informal vs. formal mentoring
  • Why mentoring and whom to mentor?
  • Benefits of mentoring
  • Role and attributes of a mentor
  • Mentoring relationships and life-cycle
  • Mentoring meeting and agenda
  • 10 commandments of mentoring
Qatar Skills Training Centre
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TRAINING PLAN FORM

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