Airline Cabin Crew Training for the Leadership & Management Training Program

About

Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations. This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines.

What you will learn

After completing this course you will be able to:

• Appreciate the cabin crew profession, its origins and current practices
• Describe aircraft types and cabin crew functions
• Manage passenger interactions in a variety of circumstances
• Recall emergency and safety procedures
• Build or refresh management and leadership skills
• Respond to management challenges

Certificate Awarded

An IATA Certificate is awarded to participants successfully passing the final exam.