Course Overview

Managing your behavior and stress is a practical introduction to the causes and effects of workplace stress. It helps employee identify potential causes of stress and gives them a simple, eight-point guide to reducing and eliminating stress. By the time they have completed the course, they’ll have developed a personal action plan to prevent stress in themselves and the people around them. This course is appropriate to any business sector, there are no formal entry requirements and employees do not require any prior experience.This course will show you how to and how not to create a stress-free work environment. The course expands the eight key points of managing stress, from getting your priorities right to clear communication and listening skills, from being positive and flexible to learning to say 'no'. It gives clear direction on how to earn respect from your colleagues and ensure you provide a healthy work environment where stress is not passed from one individual to others.Set in everyday surroundings, the performers act out realistic situations in a light hearted and entertaining way that will help you recognize some common errors and understand how to correct them. The familiar settings will help you to apply the material to your own workplace.

Course Objectives

Upon completion of this course, the trainees will be aware and understanding of the following:

• What is stress? - physical and psychological signs at work and at home
• priorities those pressures that cause the most stress
• How to develop action plans to tackle the most important and controllable sources of pressure
• Other techniques that tackle causes of stress e.g. time management, assertiveness
• Tools and techniques that help to change perspectives on work and life
• What work-life balance means and how to build a more healthy balance into life
• Several ways to cope better e.g. social support, relaxation techniques
• Understand the difference between pressure and stress
• Understand how stress affects people and recognize the symptoms of stress
• Know your current stress level
• Adopt eight effective methods of preventing and managing stress in the workplace

Who Should Attend?

This program is designed for individuals and professionals who are working in stressful ecosystems. This is most suitable for managers, supervisors, team leaders, top management officials, target driven workforce and any other professionals who require to understand the harmful effects of stress on their physical, mental and emotional health; and learn the advanced strategies and techniques to overcome stress and achieve an improved lifestyle.Any individual under pressure and who experiences the negative impact of stress, and those who want to become support systems to their colleagues and organization should attend this program.

Course Contents

Module (01) Overview about Stress & Pressure

• Stress and Pressure
• Types of Stress
• Causes of Stress
• Symptoms of Stress
• Stress at Workplace
• Effects of Stress & Pressure
• Individual Stress
• Exhaustion Stage
• Cost of Stress

Module (02) Emotions & Attitudes in Workplace

• Emotions
• Types of Emotions
• Emotional Labor
• Emotional Intelligence
• Attitude
• Model of an Attitude
• Ethical Behavior
• Role of Emotions in Attitudes
• Job Satisfaction
• Organizational Commitment
• Human Engineering

Module (03) Organizational Pressure & Stress

• Organizational Behavior
• Organizational Stressors
• Individual / Organizational Strategies
• Case Studies
• During Normal Work
• During Emergency
• During Troubleshooting

Module (04) Understating & Managing Stress in Workplace  

• Understanding Stress and its Causes
• Relationship between Stress, Performance and Productivity
• Different Stress and Behavioral Patterns
• Evaluate your Situation
• Motivating yourself and Others under Pressure
• Handling Stress Positively to be Positive Mindset
• Relaxation Techniques and Improving your Work Style
• Developing your Action Plan in Workplace

Module (05) Avoidance of Stress during Life

• ABC Strategy
• Change your Thinking
• Change your Behavior
• Change your Lifestyle
• Other Ways to counter your Stress
• Importance of (3) C’s
• Self-Motivation and Others
• Handling Problem to solve
• Decision Making Strategy
• Managing your Time
• Planning and Organizing Activities
• Cutting & Controlling Rumors