Airport Operations Fundamentals for the Leadership & Management Training Program

About

In a rapidly changing environment, airports have to adapt to economic downturns, technological changes, market changes, airline commercial deregulation, and the worldwide trend to convert airports from government organizations to more business-like entities. These pressures have or have had or are having significant effects on the way airports do business, not only from a financial perspective but also from an operational standpoint.

What you will learn

Upon completing this course you will have the skills to:

• Know the history of aviation and understand the role airports play in the economy
• Discover the various airport customers and partners
• Gain knowledge about the multiple operational and business functions of airports
• Acquire the tools to apply your knowledge and skills to your airport environment
• Build or refresh management and leadership skills
• Respond to management challenges effectively

Certificate Awarded

An IATA Certificate is awarded to participants successfully passing the final exam.